Frequently Asked Questions


I have an iPad (3rd gen), does it fit?

All iPads fit as long as they are not thicker than 11mm (25mm in from the edges, they get thicker the futher towards the centre you go).

iPad2 will fit with a back protector and a Smartcover.

Do other tablet devices fit?

The standard groove size is 11mm.

If your device is thicker we offer a special order service.

I have an iPhone 4 with a bumper case, will it fit?

Yes, but you need to order WoodPad for iPhone3GS.

The groove size for iPhone4 is 11mm, 3GS 13mm.

Does iPad1 fit into WoodPad with the Apple case?

Yes, but not quite at same angle.

Does the iPod Touch fit?

Yes, WoodPad for iPhone 4 is best.

The iPod will lay back a little more.

What should I do to care for WoodPad and its finish?

Nothing really, an occasion wipe with a damp cloth is all it needs.

Will it support my device properly?

This was addressed with design version 3. The back support is about the same height as the Apple dock, but about 40% wider.

The front of the device is also supported on the face, rather than just being held in place by the dock plug.

Will the WoodPad damage my device?

No.

Tests since May 2010 have shown no damage at all in normal use.

Why are there two grooves in WoodPad for iPad?

The two grooves are at different angles. The 15° angle is ideal for viewing pictures, 26° for playing games or typing with a bluetooth keyboard.

What is the money-back guarantee?

Love your WoodPad or your money back, no questions asked!

Conditions All WoodPad must be returned in their original condition and include the packing slip included with delivery. Your PayPal or Credit Card account will be refunded with your transaction amount within 5 working days of receipt of returned goods. Return postage cost is not covered by the guarantee.

Please visit the "Returns" area, under the customer service heading at the foot of the page.

How do I charge my iPad when using WoodPad

Either place your iPad with the home button at the top or to one side.